Billing + Payments

Nope! If you split your Nuuly pants while high-kicking at the bar, if you pop a button off a sweater or spill a pint of red wine down a white dress, don’t worry. Our team will repair, replace + get out everything you get into.

You can save one payment method to your account at a time. If you need to update your card info, head to the Payments + Receipts section in My Account, select "Edit" next to the current card on file and enter your new payment information. Our system will confirm + save it within your account.

You may not have returned your items before your billing date, or your return label wasn’t scanned by UPS in time. In that case, the $98 subscription fee would have been charged as usual. Need more help? Contact us .

To see all of your past subscription charges and purchase receipts, head over to the Payments + Receipts section of My Account. Next to each line item, you will be able to view the receipt associated with it.

You’ll need to verify your enrollment every 12 months via SheerID . Fill in the form on the nuuly_edu page to confirm you’re still a student.

If you accidentally tossed the original label, you can reprint it anytime from My Nuuly History in My Account. To note, shipping labels expire after three months. Contact us if you have further questions.