Reviews + Photos

Our team moderates every review according to our guidelines. You can expect to see your review published to the item's product page within 5 business days.

Our team will always let you know if for any reason your review cannot be posted to our product pages. If everything's fine, you won't hear from us, it will just publish.

Good reviews are like good friends: they're the first ones you turn to for advice. Leaving a review helps everyone in the Nuuly community + has been known to exponentially increase good vibes. When you write yours, consider what would be helpful to you:

• Sizing + fit are key to helping other customers make informed decisions about what to order in their next Nuuly.
• If an item was perfect, tell us why.
• Describe how you styled it—where did you wear it and with what?
• Do you think it might look different on another body type?

If an item arrived in less than satisfactory condition, contact us and we'll reach out to you right away with a solution.

Definitely include photos! They help other Nuulyers decide if they want to rent an item. When taking your photos, consider what you would like to see in a garment photo:

• Be sure you’re wearing (and we can see!) the item you are reviewing in the photo.
• Far-off, crowded, or blurry photos take away from the full outfit. 1-2 people in a photo is best.
• Person(s) depicted in photos must be at least 18 years of age or have permission from a parent or legal guardian.
• Close-up shots of items that are damaged will not be approved. If you received a damaged item, please contact us .
• Please don't upload copyrighted images that you don't actually own the rights to, excessively altered or Photoshopped images, or photos of Nuuly products whose appearance have been dramatically altered—that means torn, shredded or excessively wrinkled.

Any reviews, photos, or comments containing inappropriate material will not be approved. This may consist of, but is not limited to:

• Nudity
• Obscene, sexist, or racist material
• Drug use, drug paraphernalia, smoking or tobacco use, excessive drunken behavior or weaponry of any kind
• Blatant promotions, proselytizing or campaigning
• Copyrighted images of which the rights are not owned by the submitting party
• Excessively altered or Photoshopped images

If an item arrived in less than satisfactory condition, please contact us and we'll reach out right away with a solution.